Terms of Service

Lisa A. Maestri, LCSW, LLC

Effective Date: November 12, 2025

Agreement to Terms

By accessing and using this website, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use this website.

Lisa A. Maestri, LCSW, LLC ("we," "us," or "our") reserves the right to modify these Terms of Service at any time. Your continued use of the website after changes are posted constitutes acceptance of the modified terms.

No Therapeutic Relationship

Important: Using this website, filling out contact forms, sending emails, or scheduling a consultation does not create a therapist-client relationship.

A formal therapeutic relationship is established only when:

We have both signed a written agreement
You have completed intake paperwork
We have scheduled and begun regular therapy sessions

This website is for informational purposes only and does not provide medical advice, diagnosis, or treatment.

Not for Emergencies

This website and our email/contact systems are not monitored 24/7 and are not intended for crisis intervention or emergency services.

If you are experiencing a mental health emergency:

Call 988 (National Suicide Prevention Lifeline)
Call 911
Go to your nearest emergency room

Do not rely on this website or email communication for urgent mental health needs.

Use of Website

You agree to use this website only for lawful purposes and in accordance with these Terms of Service.

You agree NOT to:

Use the website in any way that violates any applicable law or regulation
Transmit any harmful or malicious code, viruses, or other harmful materials
Attempt to gain unauthorized access to any portion of the website
Interfere with or disrupt the website's functionality
Use the website to harass, abuse, or harm another person
Impersonate any person or entity

Intellectual Property

All content on this website—including text, graphics, logos, images, and design—is the property of Lisa A. Maestri, LCSW, LLC and is protected by copyright and other intellectual property laws.

You may view and print pages from this website for your personal, non-commercial use only. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

Privacy and Data Collection

Your use of this website is also governed by our [Privacy Policy], which explains how we collect, use, and protect your information. Please review the Privacy Policy to understand our practices.

Disclaimer of Warranties

This website is provided on an "as-is" and "as-available" basis without warranties of any kind, either express or implied.

We do not warrant that:

The website will be uninterrupted, secure, or error-free
The information on the website is accurate, complete, or current
Any defects or errors will be corrected
The website is free of viruses or other harmful components

You use this website at your own risk.

Limitation of Liability

To the fullest extent permitted by law, Lisa A. Maestri, LCSW, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Your use of or inability to use the website
Any errors or omissions in website content
Unauthorized access to or alteration of your information
Any other matter relating to the website

This limitation applies even if we have been advised of the possibility of such damages.

Third-Party Links and Services

This website may contain links to third-party services (such as Calendly for scheduling). We are not responsible for:

The privacy practices of third-party services
The content or functionality of third-party websites
Any damages or losses caused by third-party services

Your use of third-party services is governed by their own terms and privacy policies.

Confidentiality Notice

Email and online contact forms are not secure or confidential methods of communication. Do not share sensitive personal health information through this website.

Once we establish a formal therapeutic relationship, all clinical communications will be conducted through HIPAA-compliant platforms as described in our [HIPAA Notice of Privacy Practices].

Governing Law and Jurisdiction

These Terms of Service are governed by the laws of the Commonwealth of Virginia, without regard to its conflict of law principles.

Any disputes arising from these Terms or your use of this website shall be resolved exclusively in the state or federal courts located in Virginia.

Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement

These Terms of Service, together with our Privacy Policy and HIPAA Notice of Privacy Practices, constitute the entire agreement between you and Lisa A. Maestri, LCSW, LLC regarding your use of this website.

Contact Us

If you have questions about these Terms of Service, please contact us:

Lisa A. Maestri, LCSW, LLC

Email: lamaestri@icloud.com Phone: 571-230-2349

Office Locations:
McLean Office: 1479 Chain Bridge Road, McLean, VA 22101
Virginia Beach Office: 309 Lynnhaven Parkway, Virginia Beach, VA 23452

Last Updated: November 12, 2025