Privacy Policy

Lisa A. Maestri, LCSW, LLC

Effective Date: November 12, 2025

Our Commitment to Your Privacy

Lisa A. Maestri, LCSW, LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website.

Important: This website is for informational purposes only and does not collect or store protected health information (PHI). All clinical and therapeutic communications are handled through HIPAA-compliant systems separate from this website.

Information We Collect

Information You Provide to Us

When you use our website, you may voluntarily provide:

Contact Information: Name, email address, phone number
Messages: Any information you include in contact forms or emails

We collect this information when you:

Fill out a contact form
Schedule a free consultation through our booking system (Calendly)
Send us an email

Information Collected Automatically

Our website is hosted by Squarespace, which automatically collects:

Technical Information: IP address, browser type, device type, operating system
Usage Information: Pages visited, time spent on pages, referring website

This information is collected through cookies and similar technologies that Squarespace uses to operate and improve the website.

How We Use Your Information

We use the information we collect to:

Respond to your inquiries and consultation requests
Schedule appointments
Communicate with you about our services
Improve our website functionality and user experience
Comply with legal obligations

We do not:

Sell your personal information
Share your information with third parties for marketing purposes
Use your information for purposes other than those described in this policy

Third-Party Services

Squarespace

Our website is hosted by Squarespace. Squarespace may collect and process information as described in their Privacy Policy: https://www.squarespace.com/privacy

Calendly

We use Calendly to schedule free consultations. When you book a consultation, Calendly collects your name, email address, and phone number. Calendly's privacy practices are described in their Privacy Policy: https://calendly.com/privacy

Cookies

Our website uses cookies—small text files stored on your device—to:

Remember your preferences
Understand how you use our website
Improve website functionality

Types of Cookies We Use:

Essential Cookies: Required for the website to function properly
Functional Cookies: Remember your preferences and settings

You can control cookies through your browser settings. Note that disabling cookies may affect your ability to use certain features of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no website or internet transmission is completely secure.

Important Security Notice:

Email and contact forms are not secure or confidential methods of communication
Do not send sensitive personal health information through our website
For secure clinical communication, we use HIPAA-compliant platforms after establishing a therapeutic relationship

Your Privacy Rights

You have the right to:

Access the personal information we have about you
Request correction of inaccurate information
Request deletion of your information
Opt out of future communications

To exercise these rights, please contact us at lamaestri@icloud.com.

Children's Privacy

This website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately so we can delete it.

HIPAA Notice

This website does not collect, store, or transmit protected health information (PHI) as defined by HIPAA.

All clinical communications and records are maintained separately through HIPAA-compliant systems. For information about how we handle your health information in a therapeutic relationship, please see our [HIPAA Notice of Privacy Practices].

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top of this page. We encourage you to review this policy periodically.

Continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Lisa A. Maestri, LCSW, LLC

Email: lamaestri@icloud.com Phone: 571-230-2349

Office Locations:
McLean Office: 1479 Chain Bridge Road, McLean, VA 22101
Virginia Beach Office: 309 Lynnhaven Parkway, Virginia Beach, VA 23452

Last Updated: November 12, 2025